Lyra Health
Lyra makes it easy for you to find and get high-quality, personalized care for your mental and emotional health, so you can be your best self at SpaceX and at home. The Lyra Health benefit is split into two distinct programs — Lyra Coaching and Lyra Therapy (with access to medication management) — each with different eligibility criteria and cost sharing. If you want access to mental health therapy and medication management from Lyra Health, you must be enrolled in the Medical EPO, PPO, Guide PPO, or HDHP.
Lyra Coaching vs Lyra Therapy
About the programs
Six-session mental health coaching program via live video. Empowers you to better manage stress, make difficult decisions, and improve relationships, both work and at home, using evidence-based treatment, tools, and techniques.
About therapy… evidence based treatments, such as Cognitive Behavioral Therapy (CBT) and Dialectical Behavioral Therapy (DBT), which are effective for many common mental health issues. Evidence-based treatments are typically short-term and most people make meaningful progress in 8 -12 therapy sessions. Extended therapy to treat certain high-risk conditions and children/adolescents may also be available through Lyra Health. Available in-person or live video.
About medication management... offers in-depth consultation to help members learn about and understand if a medication may or may not be right for them. 90-minute consultation available via live video.
Lyra Therapy
Lyra Coaching
Eligibility
All SpaceX employees (regular, temporary, and interns) who are normally scheduled to work at least 20 hours per week, their legally married spouse, and their dependent children (ages 18 – 25).
SpaceX employees and their dependents enrolled in Kaiser HMO or non-SpaceX insurance are not eligible for Lyra Therapy (or medication consultations.)
Cost
Lyra Coaching will be available for FREE as an employee assistance program (EAP).
There is no applicable copay, coinsurance, or deductible for coaching sessions.
Cost to access Lyra Therapy with medication management is included in the bi-weekly employee contributions that you pay via payroll deductions for your Medical EPO, PPO, Guide PPO, or HDHP coverage.
Medical EPO or PPO: Generally subject to a $25 copay for each therapy session or medication consultation, with the deductible waived.
Medical Guide PPO: Generally subject to a $10 copay for each therapy session or medication consultation, with the deductible waived.
Medical HDHP: You must pay the full cost of each Lyra therapy session or medication consultation until you satisfy your HDHP deductible. After you meet your HDHP deductible, you will be generally be subject to 20% coinsurance for each therapy session or medication consultation.
How to get started
Step 1
Visit Lyra online: spacex.lyrahealth.com
Step 2
Click on "Get Started"
Step 3
Create an account
Step 4
Input your medical plan information and credit card details to pay for the copay/coinsurance per session that is applicable for Lyra therapy
Existing members
If you and/or your dependent(s) are already registered with Lyra Health, you and/or your dependent(s) will need to update the respective profile on the Lyra website to confirm medical plan and credit card information (to pay for the copay/coinsurance per session that is now applicable for therapy).
Lyra is a SpaceX-sponsored benefit program that connects employees and their eligible dependents with effective and convenient care for their mental and emotional well-being. Lyra combines technology, research-backed therapeutic methods, and top therapists and psychiatrists to offer personalized care.
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