One Medical Now
📍 For employees in areas outside of Hawthorne, Seattle/Redmond, and Washington, DC
One Medical Now (Virtual Care) membership gives you 24/7 access to exceptional medical care whenever you need it right from your phone. One Medical’s virtual care can help you skip unnecessary trips to the doctor’s office, ER, or urgent care, so you can protect your health and the health of those around you right now. Their virtual medical team can diagnose, develop a care plan, and treat many health issues over messages or video chat in-app. Virtual care through One Medical Now is fully paid by SpaceX and is available for employees, their legally-married spouse, and dependent children (ages 0 - 25), located outside of Hawthorne, Seattle/Redmond, and Washington, DC. Please note, for employees and their dependents who are covered under Kaiser HMO or non-SpaceX medical plans, we recommend that you continue to seek care through your preferred medical providers covered under your designated medical plan.
It's a great way to get advice and care for things like:
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Colds, flu, and COVID-19
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Allergies
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Stomach bugs
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Vomiting
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Headaches
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Injuries
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Urinary tract infections
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Yeast infections
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Skin issues
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Minor cuts
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Pink eye
Cost of One Medical Now's virtual care services
Virtual care services you and your eligible dependents receive through One Medical Now is fully paid by SpaceX. However, medical services rendered outside of One Medical Now, such as lab work, in-person visits, pharmacy, x-rays, etc. will be subject to the normal deductible, co-pay, and/or co-insurance as designated by your medical plan coverage.
How do I register for One Medical Now?
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Step 4
applicable to access care for a younger child
Simply visit www.onemedical.com/mynow, click 'Activate Now' and use the code, SXJCXOM15, to register.
If you have an existing One Medical membership and you have since moved to a location where One Medical does not have physical offices, like Florida, please email techsupport@onemedical.com to update your location to "Virtual" and the One Medical team will update your profile. It's important to update your location, because One Medical has customized the experience for One Medical Now (virtual care) members.
Select the option that best describes who the membership is for.
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Employee membership
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Spouse or dependent child (age 18+)
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Dependent child membership (ages 0 - 17)
After you're registered, download the One Medical mobile application on App Store or Google Play.
If you have a younger child for whom you are seeking care, you must first register your child with One Medical, using a unique email address and password for each child. For step-by-step instructions, click here.
After registering your child, you can access care for your child via the One Medical app by logging out of your own profile and logging in under the unique email address and password you created for your child as part of the One Medical registration process. Once you log back in under your child's account, you can access care virtually for your child.
NOTE: You can log out of your One Medical app by navigating to the "Health Record" screen. Use the gear icon in the top right corner and select "log out." For step-by-step instructions, click here.