SpaceX Health Center
📍 Hawthorne, CA
The SpaceX Health Center provides primary care, physical therapy, mental health, phlebotomy, and occupational health services . The onsite health clinic is open to all regular employees and interns. Spouses and dependent children (ages 14 - 25) can also access the SpaceX Health Center for primary care, physical therapy and lab services. Pediatric services are not available at the SpaceX Health Center. However, you may utilize One Medical's pediatric services through their mobile application. To utilize One Medical's pediatric services, please register your child in a One Medical membership. Services at the onsite health clinic are not available to contractors.
IMPORTANT! Your out-of-pocket costs for non-occupational health services received at the SpaceX Health Center will depend on the type of medical insurance coverage you have. If you plan to use the SpaceX Health Center regularly in 2024, choosing the Medical EPO, PPO, or Guide PPO during the 2024 Open Enrollment period may be good options for you. Please see the Frequently Asked Questions page for details.
📍 3615 Jack Northrop Ave. Hawthorne, CA 90250
📞 (310) 706-8992
📅 Monday - Friday
⏰ 8AM - 5PM PST | Hours of Operation
🧪 8AM - 11AM & 12PM - 3PM | Walk-in Lab Hours
How do I register / book an appointment?
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Simply visit www.onemedical.com/myhealth, click 'Activate Now' and use the code, SXJCXOM15, to register. Existing or former One Medical members, please contact hello@onemedical.com with your code to apply your benefits to your account.
Select the option that best describes who the membership is for.
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Employee membership
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Spouse or dependent child (age 18+)
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Dependent child membership (ages 0 - 17)
After you're registered, download the One Medical mobile application on App Store or Google Play.
To access virtual care, use in-app "Video Chat" or "Treat Me Now" options.
To book a remote or in-office visit, you can make appointments by:
Option 1: Selecting "Book Visit" in the app.
Option 2: Sign into your account through www.onemedical.com
Option 3: Calling your local One Medical office.
Filter by Location and select SpaceX Health Center
On-Demand Video Visits vs. Scheduled Remote Visits
Please note that on-demand video visits accessed through the app generally incurs no cost to you. Remote visits that are scheduled and held over video with your provider to address any health or wellness topics are handled through insurance just like regular in-office visits. Your standard copays and deductibles will apply for scheduled, remote visits.
Note: If you are primarily located in an area without a One Medical physical office, you generally will not have the ability to schedule a remote or in-office visit. You will be limited to on-demand video visits on the app.
Dependent Access at the SpaceX Health Center
Benefit-eligible SpaceX employees (regular, temporary, interns), their legally-married spouses, and their dependent children (ages 14 - 25) may access the SpaceX Health Center. However, your out-of-pocket costs for non-occupational health services received at the SpaceX Health Center may vary, depending on the type of medical insurance coverage you have. Please see the Frequently Asked Questions page for details.
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Dependent must enter the facility from the main entrance of the Black Parking Lot.
Upon arrival, please have your dependent state that he/she is a visitor to the SpaceX Health Center and present his/her SpaceX EPO, PPO, Guide PPO, or HDHP health insurance card to the Security officer as a form of ID along with their driver's license (or similar government issued ID).
Once the individual receives a red badge from the Security officer, he/she will be allowed to enter the facility.
After the visit, the individual must turn in the red badge to the Security officer.
Frequently Asked Questions
What services are available at the SpaceX Health Center?
The SpaceX Health Center provides primary care, physical therapy, mental health, lab services, travel health, and occupational health services. Primary care services include annual physical exams and women’s wellness visits. Due to limited availability, mental health appointments can only be booked via phone at 310-706-8992 or email at spacex@onemedical.com. For employees who are more comfortable conversing in Spanish, please note that we have primary care providers at the SpaceX Health Center who are able to serve you in Spanish. Please ask for a Spanish-speaking primary care provider when you make an appointment.
What will services at the SpaceX Health Center cost?
Your out-of-pocket costs for non-occupational health services received at the SpaceX Health Center may vary, depending on the type of medical insurance coverage you have.
Medical EPO, PPO, Guide PPO
Services at the onsite SpaceX Health Center (both remote and in-office scheduled visits) will continue to be free ($0 copay!) in 2024 for you and your covered dependents ages 14+ (except for lab services). Specifically, patients who choose to get their lab work done onsite at the SpaceX Health Center will not be charged for their blood draw onsite (i.e., phlebotomy services), BUT will receive a separate bill for lab processing from the 3rd party lab partner (e.g., LabCorp or Quest Diagnostics) designated by your health plan.
Kaiser HMO
You will pay the full cost (or "fair market value") for all primary care, mental health, physical therapy, and phlebotomy services your receive at the SpaceX Health Center. These out-of-pocket expenses are not reimbursable under your Kaiser HMO. The One Medical staff at the SpaceX Health Center will collect payment at the point of service.
HDHP with HSA
Preventative services, such as an annual physical exam, are free. However, in accordance with IRS rules, you must pay the full cost (or "fair market value") for non-preventative services you receive at the onsite SpaceX Health Center, until you satisfy your HDHP deductible. You will receive an invoice from One Medical to remit applicable payment related to your visit. After you reach your HDHP deductible, services at the onsite SpaceX Health Center will be free in 2024 (except for lab services). Specifically, patients who choose to get their lab work done onsite at the SpaceX Health Center will not be charged for their blood draw onsite (i.e., lab services), BUT will receive a separate bill for lab processing from the 3rd party lab partner (e.g., LabCorp or Quest Diagnostics) designated by your health plan.
Non-SpaceX Medical Insurance
For employees and dependents (ages 14+) not actively covered under a SpaceX medical plan (e.g., waived coverage, ineligible, or within waiting period), you will pay the full cost (or "fair market value") for all primary care, mental health, physical therapy, and phlebotomy services you receive at the SpaceX Health Center. The One Medical staff at the SpaceX Health Center will collect payment at the point of service. At your request, the SpaceX Health Center can provide you with a "super-bill" that you may present to your non-SpaceX medical insurance plan to request any applicable reimbursement.
If you are enrolled in the Medical EPO, PPO, Guide PPO, and HDHP, you will receive a Medical Benefits Statement (MBS) from Collective Health indicating your financial responsibility for non-occupational health services you receive at the SpaceX Health Center. Your financial responsibility will vary depending on your medical insurance plan, as noted above. The MBS isn't a bill. It simply provides information about what you must pay to the service provider, in this case, One Medical.
A note of clarification, while One Medical is sending out invoices and collecting required payments for services, it is doing so on SpaceX's behalf. One Medical does not keep any payments collected from you for services rendered at the SpaceX Health Center. One Medical simply collects the required payments and remits the collected funds back to SpaceX.